Communicating with your Attorney

Communicating with your Attorney

Top 5 tips on communicating with your attorney:

When speaking with your attorney or your attorney’s paralegal it is important that you divulge everything without crossing the line into a therapy session, you are paying by the hour. Speaking personally, I enjoy getting to know those that I am helping. However, I am helping you by telling you to use your time and mine wisely

1. Slow Down: It may sound counter-productive but you know your situation inside and out. You are living it, we are not. Although attorneys and paralegals are well versed in taking short hand notes, at times this is not enough when there is a frantic person on the other end of the phone going through the details of their recent, {insert emergency situation here}. Slowing down will give you a chance to sort through the event and be specific. We need all of the little details even if you think it is irrelevant, we may see it completely different.

2. Take your own notes: You as the client should always take notes when speaking with your attorney’s office. Whether you call to ask advice or we have called you to ask a question or request documents, it is a helpful tool to refer back to without having to repeat the phone call or conference you just had.

If a situation is not an emergency and you simply have information or a quick question, jot it down for your next phone call or email. Once you have compiled a few, go ahead and contact us. This will save some time and energy (and, ultimately, fees you will have to pay).

3. Be honest, always: Especially if you Communicate Attorney think it may harm your case. If you are concerned about it, most likely the other side is thinking about it too. The best way for us to deal with bad facts is to know about them. We don’t like surprises.

4. Just do it: When your attorney’s paralegal contacts you and states that you need to fill something out or gather a ridiculously large amount of documents, it is best not to avoid it. Always ask questions, but don’t delay the inevitable. You will eliminate the calls and emails from us and keep a little more in your trust account for those important hearings.

5. Your time is important too: If you want to sit down and talk with us, call the office first to set an appointment. We would hate for you to sit and wait long while we finish up what we are working on. If you show up unannounced, while we try our best, there is no guarantee you will get to see someone.

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